You can and should use a GoodRx discount instead of your health insurance or Medicare if the price is lower. Keep in mind that you cannot use GoodRx and insurance at the same time. However, you can use GoodRx instead of insurance or government-funded programs, such as Medicare or Medicaid, to pay for your prescription medications. GoodRx is not insurance.

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If you find a better price on GoodRx than what your coverage offers, ask the pharmacist to use the coupon and process the transaction as a “cash” payment instead. They will use the codes on the GoodRx coupon to find your new price.

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If the pharmacist has any trouble, please give us a call at 1-855-268-2822 (Monday through Friday, 8 a.m. to 7 p.m. CST). Our advocates are there to help you, and can often resolve your issue while you’re still in the pharmacy.